Zune not responding during update

Also, make sure the device's software is up to date. As a last resort you can back up your music and restore the Zune's software which can be done through Microsoft's website. If problems persist, you may need to replace the hard drive. Here is the answer all are looking for. When your Zune has been dead for a time and will not charge at all. Black screen with no battery icon Sit with it in your lap and plug it in for 20 seconds then disconnect for 20 seconds.

Reason: The battery needs a small charge to initiate the charging circuit in the zune. When the battery is completely dead, there is no charge to start charging. When you first plug it in, a small burst of charge gets through before the circuit disables the charge as a protection. It associates no internal voltage as a bad or missing battery. So, connecting and disconnecting repeatedly will charge the battery very slightly each time, eventually retaining enough charge to allow the circuit to begin a standard charge.

Your welcome. The radio works just fine; but not the Zune, bought and paid for music. And it's worth noting that although your Zune will continue playing all of your old music, anything you stream or download from Groove won't play on your Zune. There are rumblings that some Zune power users might make an open source Zune client replacement.

Assuming this actually happens, such a client almost certainly would do only the simplest of tasks, allowing you to manage what's already on your Zune and nothing more.

And that depends upon Microsoft making the data accessible. Perhaps that small beacon of hope is enough for you to hold onto the device. If you're finally ready to surrender your Zune and go with an iDevice, then connect your Zune to your computer and import everything into iTunes.

One frequent contributor to the forum, year-old Erick Leach, reminds me that, in its heyday, the Zune came equipped with a fairly robust social media appendage: Zune owners could send songs to each other wirelessly and unlock Xbox Live-like achievements for the music they listened to — both novel features in the mids. The brand never managed to muster the cultural ubiquity of the iPod Apple attempted its own failed social network, Ping, around the same time , but with that emphasis on community, perhaps it was inevitable for the Zune to eventually mount a cult-like fandom.

He always felt like there was a massive nation of Zune-heads out there who he would surely meet someday. Leach believes the Zune has aged better than people might think. Simply and effectively. The Zune Marketplace offered a genuine streaming subscription — long before that became the dominant way people consumed music — which never caught on.

Woods tells me that solidarity among Zuners has never been stronger. He finds even more thrills in this strange afterlife, as the years have eroded away everyone except for the zealots. He can scour the earth in search of every last scrap of Zune memorabilia with the confidence that there will be an audience willing to upvote his efforts indefinitely. He can strap an absurdly huge SSD on the motherboard, ensuring that it will never be replaced. Be sure to run through the following software troubleshooting before you tear into your Zune and attempt any hardware repairs.

Hardware troubleshooting assumes you've done this first. Simply restarting your Zune player will often solve problems. To restart your Zune, ensure the hold switch is disengaged, then hold down the back button and the top button of the pad. Release the buttons when it restarts. Sometimes bugs get fixed in Zune software updates. To get these updates on your Zune, first make sure you have the most recent version of the Zune software installed on your computer. You can check this by running the software and going to:.

Next, connect your Zune to your computer via the USB cable and run the Zune software on your computer. The software will automatically look for a new version of the Zune player software. To manually check, go to:. If the Zune is having trouble playing synced songs, erasing all of the content and resyncing may help. Caution: This will erase everything on your Zune, so be sure to back up anything that won't get resynced from the Zune software.

After you have done this, all of your songs and other content will be erased, and you can resync your media back onto your Zune. A last step to try, restoring your Zune deletes everything, content and software, from your Zune.